The fact that cloud computing has to fulfil some pretty strict preconditions is now understood by just about everyone: process maps, responsibilities, SLAs, KPIs and so on. The BSOA conference, held inCologne end of 2011, brought additional transparency in this respect, in particular in relation to service-oriented architectures. But one aspect of using cloud computing was not addressed: the ad-hoc use of it by users, without a strategy, without a concept and without a safety net. And the more people use cloud computing on an ad-hoc basis, the more untested services will make their way into business-critical areas!
There are three questions that every test manager should be able to answer, and by default the people who employ test managers should also have an opinion on the answers provided. If these questions can be answered well they provide a potential framework for measuring and reporting the performance levels within a testing function. Often [...]